Frequently Asked Questions
Everything you need to know about our premium fashion collections.
What is the typical shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
Perth Mint is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that adhere to fair labor standards across all our collections.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress in real-time.